Shipping Policy
Thank you for shopping with Deeply Rooted!
We’re dedicated to delivering your Burp Tummy Oil safely and efficiently. Please review our shipping details below.
Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery Time | Cost (AUD) |
|---|---|---|
| Standard Shipping (Australia) | 3–7 business days | $11.15 + packaging |
| Express Shipping (Australia) | 1–3 business days | $12.95 |
| International Shipping | 7–21 business days | Calculated at checkout |
Delivery times are estimates only and may vary due to carrier delays, public holidays, or regional restrictions.
Order Tracking
Once your order has shipped, you’ll receive an email with your tracking number and a link to track your delivery status online.
Shipping Destinations
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We currently ship Australia-wide.
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International shipping is available to select countries — please check at checkout to see if we ship to your region.
Delays or Issues
While we do our best to ensure timely delivery, Deeply Rooted is not responsible for delays caused by postal services, customs, or unforeseen circumstances.
If your parcel is significantly delayed, please contact us and we’ll assist you in resolving the issue.
Lost or Damaged Parcels
If your package arrives damaged or goes missing in transit:
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Contact us at burptummyoil@gmail.com within 7 days of the estimated delivery date.
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Include your order number and any relevant photos if the item arrived damaged.
We’ll work with the courier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to:
📧 burptummyoil@gmail.com